Privacy Policy

Last updated: 11 November 2026

Venus Solutions respects your privacy. This policy explains what information we collect through our website, software and mobile apps, and how we use it.

1. Information we collect

  • Contact details you give us: name, business name, phone number, email and address, when you enquire, buy or ask for support.
  • Business data you enter in our software (customers, loans, collections, bills). This data belongs to you; we access it only to provide support, backup or sync when you ask.
  • Device information needed to license the mobile app to your phone (device ID, app version).
  • Location - only when your business enables staff location tracking in the collection app, and only with the staff member's consent shown in the app during duty hours.
  • Payment information - online payments are handled by our payment partner. We receive only the payment status and reference number; we never see or store your card, UPI PIN or bank login.

2. How we use it

  • To install, license, support and update the software you bought.
  • To send invoices, renewal reminders and service messages.
  • To send SMS / WhatsApp messages that your business configures in the software, to your own customers.

3. Sharing

We do not sell or rent your information. We share it only with service providers needed to run the service (payment gateway, SMS / WhatsApp providers, hosting), or when required by law.

4. Security

Data sent between the apps and our servers is encrypted (HTTPS). Access to servers is restricted to our staff. App PINs are stored only as secure hashes.

5. Data retention and deletion

We keep your data while your licence is active and as required by law. You can ask us to export or delete your data by emailing postmaster@venussolutions.net.

6. Cookies

This website uses only basic cookies needed for it to work. We do not use advertising cookies.

7. Changes

We may update this policy. The latest version is always available on this page.

8. Contact

Venus Solutions, #36, AK Plaza, 4th Floor, Gowripuram East, Covai Main Road, Karur - 639002, Tamil Nadu, India.
Phone: +91 96558 42840 / +91 97900 70227 · Email: postmaster@venussolutions.net